5 Tips for 2021
1. Change the Subject Line: Whether it’s business or personal email. I always change my subject line before sending an email. It’s simple, easy and one of the most effective ways to communicate better. Erase the whole subject line and replace it with a more up to date subject line. Or just erase a word or 2 and replace it with “update”. This simple step will help your communication tremendously. Who wants to see an email trail with last weeks subject line? No one. It makes zero sense when it’s so simple to change the subject line.
Take responsibility and be the person to change the subject line. Many don’t, do it and see how much easier it is to communicate with someone. Who wants to see Lunch on Friday? When lunch was last week and this week, you’re already doing the project for your customer. Changing the subject line may feel like it’s taking time out of your day. It’s not, it’s helping you and others communicate better, easier and less confused.
2. Don’t put the Content of the email in your subject line: Some people I work with ask me to do something with the first portion of the to-do info in the subject line and the 2nd part in the body of the email. I’m like you and don’t always see the subject or my email program doesn’t show it to me every time. So I reply to what is in the body of the email and not to what is in the subject line. It’s not saving you or the other person time by using the subject line with info that goes in the body of the email. It’s actually using up more of your time because it can confuse people.
3. Respond + Acknowledge each other: Even if its a quick Thank You, Got it or a more lengthy response. People need to feel that their actions and input are valued. Don’t leave them hanging. If someone helps you do something at your work. Acknowledge it with a response. It can be two words or two sentences. But it needs to be something. They went through the effort to help you. You can make the effort to acknowledge it.
4. Start with their Name/End with something Nice: Even if you’re in a hurry. Start your email by saying Hello with the persons first name. “A person’s name is to him or her the sweetest and most important sound in any language.” – Dale Carnegie. It’s the polite and right thing to do. Not saying Hi or mentioning someone by name at the beginning of an email, tends to give you a rushed/moving to quickly vibe. Even if you’re in a hurry, take time to acknowledge the recipient by their name. And end your email with something nice. Like Have a nice evening, Enjoy the rest of your day/week. Whatever makes sense. End your email with something positive, nice or both. And change it up. It won’t carry the same meaning or Umph! if you use the same ending every time.
5. Proof it before sending: Re-read your email before sending. Check for flow, spelling and grammar. Some of the newer spell check programs can tend to add words you didn’t need and automatically change spelling on words that don’t need changing. And if you’re forwarding an email, make sure you erase sensitive information. Unless it’s needed, I tend to erase all superfluous info to keep things clean and to the point.